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Contact Us
ATM/Branch Locator
Our Call Center is available 24/7
+974 44456000
WhatsApp Chat service is available Sunday – Thursday (8AM – 8PM)
+974 5033 DOHA (3642)
Email Us at
Hellodoha@dohabank.com.qa
General Customer service: +974 4445 6000
Card Fraud Monitoring Unit: +974 4445 6883
Al-Riyada Customer Services: +974 4445 6655
Disputed Transaction Hotline: +974 4445 6789
Internet Banking Helpline: +974 4445 6000
Debit Card Activation: +974 4445 6000
Branch Helpline: +974 4445 6000
Banking At your fingertips
Copyright 2024 © Doha Bank
Stay Connected with our Mobile Banking App
Copyright 2024 © Doha Bank
DBank Online is Doha Bank's Internet Banking service. This service offers a wide range of online banking services which makes banking accessible anytime and from anywhere.
DBank Online offers you the convenience to manage and control your banking and finances - anytime, anywhere. This service is simple and secure. And its free. With DBank Online you can access any of the banking services, 24 hours a day, 7 days a week and throughout the year.
DBank Online is absolutely FREE of charge.
All Doha Bank customers can access upon successful registration.
You can self-register for DBank Online in 3 simple steps.
Visit www.dohabank.qa and click on DBank Online Register located under Login
Step 1: Enter preferred Username, Account and ATM details and follow the wizard.
Step 2: Enter one time password (eOTP) which you will receive on your registered mobile number and email address.
Step 3: Upon entering the eOTP onto the screen; you will receive a temporary DBank Online login password on your registered
mobile and email address.
Click on “Register” to start registration process.
We maintain security standards and procedures to help prevent unauthorized access to confidential information about your account through DBank Online . Our web servers are 256 bit SSL protected. This means that all your sessions to and from the bank over the internet are encrypted using a 256 bit key. The 256 bit encryption is the highest form of commercially available encryption.
Only registered users will have an access to DBank Online by using their account number and password. Additional security measures are also in place to protect access to your accounts.
Doha Bank's systems are protected with Industry standard, strong perimeter devices which block unauthorized intrusions. Our Infrastructure is regularly assessed and audited by well-known external security consulting firms to ensure that our site is secure. In addition, Doha bank has a dedicated team of highly qualified Internet-Security professionals who are committed on a full time basis at the bank, to continually monitor the website and DBank Online applications for any suspicious or unauthorized activity.
Doha Bank dedicates considerable resources to ensuring the highest level of Internet security. The confidentiality and security of your accounts remains our highest priority at all times. You can rest assured that nothing short of world-class security standards are maintained at Doha Bank.
All our online banking applications contain a "Norton" seal, which you can click at anytime to confirm that you are visiting a secure site hosted by Doha Bank.
Doha Bank recognizes the importance of protecting your personal information and financial transactions. We understand the need to safeguard sensitive information that you have entrusted to us. We maintain standards and procedures designed to prevent misuse of this information. Therefore, we have put together a Privacy Policy and approach that respect and address your needs.
Personal Information is defined as any and all information concerning you that you provide to us over the Internet or any other online channel. This includes personal data such as email correspondence, financial or non-financial transaction or any banking data transmitted through the online banking service.
Doha Bank will use personal information as appropriate in the normal course of our business to provide the service you have requested. We also send account statements, e-mail updates on services, transactions and other materials we believe will be of importance or interest to you. We have procedures to assure that your financial information is accurate, current and complete. We also have procedures to respond to your requests to correct inaccurate information in a timely manner. Should you have any doubts or inquiries with regard to the accuracy of your personal information or of any transaction occurring on the net, please contact us at +974 445 6000. For any change in policy or account critical information, we will be contacting you through the agreed correspondence channels. We request that you keep your information as up to date as possible so that you may get the maximum benefit from DBank Online .
Doha Bank does not and will not sell or provide personal information to third parties for independent use. We may, however, share personal information with official bodies if that information is required by the authorities. We shall provide the information to the appropriate official body only, and not to any other quarters.
Some of this information may be handled by our employees. The employees abide by the Bank's policy and are educated about the importance of confidentiality and customer privacy through standard operating procedures (SOP), special training programs and our policies on ethics.